| FAQ's & Information |
Frequently Asked Questions
Q. What is a "HydroSurge" Bathing System?
A. HydroSurge Bathing Systems were originally developed by an innovative retired dentist to relieve his beloved Keeshound of severe hot spots.
The bathing system consists of a powerful recirculating pump that delivers a wonderful therapeutic massage that most dogs just love. It provides
a far superior bath than traditional hand-scrubbing by actively removing dirt, dander, dead hair and skin. We have seen first-hand many dogs who
have had various skin problems clear up or show tremendous improvement when bathed frequently using the HydroSurge Bathing System. It is
also a fabulous way to reduce excessive shedding. Our Do-It-Yourself Dog Wash customers are amazed by how much hair is removed during
the HydroSurge bathing process.
Q. How often can I bathe my dog?
A. Dogs benefit from regular grooming, whether at home or professionally. Dogs can be bathed as often as you like (even daily) as long as you
are using a gentle, pH balanced dog shampoo followed by a conditioner. Our #1 choices are: Tropiclean's Hypoallergenic Puppy & Kitten
Shampoo and Mr. Shampoo's Professional Remoisturizer. If you use a topical flea control product, we recommend waiting at least 2 days after
the bath before applying any flea products for maximum effectiveness.
Q. How old does my puppy need to be before he can go to the groomer?
A. Puppies must have three sets of shots (DHLPP + Corona) prior to visiting our shop. Puppies over four months should also have their first
Rabies shot. The sooner you get your puppy used to being professionally groomed, the better. You can help prepare your puppy by regularly
handling his feet, ears and looking inside his mouth. Basic obedience training will benefit everyone who comes into contact with your puppy.
Never allow nipping or biting under any circumstances! Exercising your puppy prior to his grooming appointment will also help ensure a
pleasant experience. The owner's attitude is so important when bringing any dog or puppy to the groomer - don't act worried or concerned
because your dog will sense it and it will make him worry, too. We do our best to make every dog's experience at A Pet's Best Friend fun, safe
and stress-free.
Q. How long will it take for my dog to be groomed?
A. Normal appointment times are approximately four hours, but can vary quite a bit. Short-haired dogs usually take less time (sometimes as fast
as one hour) and long-haired or thick-coated dogs can take longer, particularly during shedding seasons.
Q. My dog is so itchy! What should I do?
A. Lets face it, dogs are itchy. Excessive itchiness can drive dogs and their owners crazy. The most common causes are: Fleas, allergies and
dry skin. Fleas are eliminated by a shampoo and dip, followed by Advantage. It is also critical to clean and treat the areas which are frequented
by the dog. Allergies can be difficult to resolve, but a simple solution to try is switching to a high quality dry food that is free of corn, wheat and soy
and possibly supplementing the diet with a fatty acid supplement such as Nupro. Contact allergens can be reduced by simply rinsing the dog in
cool water every day. Dry skin can be relieved with a "Moisture Pack" using Mr. Shampoo's Professional Remoisturizer/Coat Rejuvenator.
Q. My dog sheds so much. Can't you just shave him?
A. A healthy coat is constantly being renewed, which results in shedding of the old, dead coat. Regular grooming, both professionally and at
home, will keep daily shedding to a minimum. There are many "Double-Coated" breeds of dogs that we will not shave. To do so will damage the
coat and eliminate the dog's natural protection from the elements. Seasonal shedding can be managed with our "De-Shedding Service"
available in addition to a regular full service dog grooming. If you want to reduce your dog grooming expenses, spend some time grooming your
dog at home between professional grooming appointments - we'll even help you choose the best tools and show you how to use them. Also,
keep in mind that diet plays a vital role in the condition of your dog's skin and coat. Many commercial foods are lacking sufficient essential fatty
acids that keep the coat healthy, and contain ingredients like corn, wheat and soy which so many dogs are allergic to. We recommend feeding
your dog the highest quality food you can afford. The cost is minimal in comparison to the amount of time and money spent at the vet trying to
determine the cause of the dog's poor skin and coat condition.
Q. I want to keep my dog's coat long, but he always ends up having to be shaved. Why?
A. We love to keep your dogs looking their absolute best and prefer not to shave them if it can be avoided. Our #1 commitment is to the safety
and comfort of the dog which means that it is often more humane to just shave the dog than it would be to de-mat him. There is a common
misconception that if you have a "Non-Shedding" breed (such as a Poodle or Bichon Frise) that they don't need to be brushed and combed. In
reality, these types of dogs need daily grooming to keep their coats from matting. Other breeds that can become matted without regular
grooming are: Lhasa Apso, Shih Tzu, Maltese, Yorkshire Terrier, Schnauzers, etc. Many people bathe their dog at home in between professional
grooming appointments, but by not brushing and combing out their dog first, they are making existing mats worse. Also, be aware that when you
use a harness or sweater on your dog, you MUST remove it daily and brush/comb him out. Maybe you find yourself saying "Hey, I DO brush my
dog at home so how can his coat be full of mats?" it may be that you aren't using the proper tools for your dogs particular type of coat. We are
more than happy to show you the best tools for your dog and how to use them, just ask us. If you find that your schedule is just so hectic that you
need help maintaining your dog's coat, we are here to help. We can get them on a regular grooming schedule or recommend an appropriate
shorter clip. Many of our customers take advantage of our Preferred Client Program which enables us to maintain their dog in their favorite style.
A. HydroSurge Bathing Systems were originally developed by an innovative retired dentist to relieve his beloved Keeshound of severe hot spots.
The bathing system consists of a powerful recirculating pump that delivers a wonderful therapeutic massage that most dogs just love. It provides
a far superior bath than traditional hand-scrubbing by actively removing dirt, dander, dead hair and skin. We have seen first-hand many dogs who
have had various skin problems clear up or show tremendous improvement when bathed frequently using the HydroSurge Bathing System. It is
also a fabulous way to reduce excessive shedding. Our Do-It-Yourself Dog Wash customers are amazed by how much hair is removed during
the HydroSurge bathing process.
Q. How often can I bathe my dog?
A. Dogs benefit from regular grooming, whether at home or professionally. Dogs can be bathed as often as you like (even daily) as long as you
are using a gentle, pH balanced dog shampoo followed by a conditioner. Our #1 choices are: Tropiclean's Hypoallergenic Puppy & Kitten
Shampoo and Mr. Shampoo's Professional Remoisturizer. If you use a topical flea control product, we recommend waiting at least 2 days after
the bath before applying any flea products for maximum effectiveness.
Q. How old does my puppy need to be before he can go to the groomer?
A. Puppies must have three sets of shots (DHLPP + Corona) prior to visiting our shop. Puppies over four months should also have their first
Rabies shot. The sooner you get your puppy used to being professionally groomed, the better. You can help prepare your puppy by regularly
handling his feet, ears and looking inside his mouth. Basic obedience training will benefit everyone who comes into contact with your puppy.
Never allow nipping or biting under any circumstances! Exercising your puppy prior to his grooming appointment will also help ensure a
pleasant experience. The owner's attitude is so important when bringing any dog or puppy to the groomer - don't act worried or concerned
because your dog will sense it and it will make him worry, too. We do our best to make every dog's experience at A Pet's Best Friend fun, safe
and stress-free.
Q. How long will it take for my dog to be groomed?
A. Normal appointment times are approximately four hours, but can vary quite a bit. Short-haired dogs usually take less time (sometimes as fast
as one hour) and long-haired or thick-coated dogs can take longer, particularly during shedding seasons.
Q. My dog is so itchy! What should I do?
A. Lets face it, dogs are itchy. Excessive itchiness can drive dogs and their owners crazy. The most common causes are: Fleas, allergies and
dry skin. Fleas are eliminated by a shampoo and dip, followed by Advantage. It is also critical to clean and treat the areas which are frequented
by the dog. Allergies can be difficult to resolve, but a simple solution to try is switching to a high quality dry food that is free of corn, wheat and soy
and possibly supplementing the diet with a fatty acid supplement such as Nupro. Contact allergens can be reduced by simply rinsing the dog in
cool water every day. Dry skin can be relieved with a "Moisture Pack" using Mr. Shampoo's Professional Remoisturizer/Coat Rejuvenator.
Q. My dog sheds so much. Can't you just shave him?
A. A healthy coat is constantly being renewed, which results in shedding of the old, dead coat. Regular grooming, both professionally and at
home, will keep daily shedding to a minimum. There are many "Double-Coated" breeds of dogs that we will not shave. To do so will damage the
coat and eliminate the dog's natural protection from the elements. Seasonal shedding can be managed with our "De-Shedding Service"
available in addition to a regular full service dog grooming. If you want to reduce your dog grooming expenses, spend some time grooming your
dog at home between professional grooming appointments - we'll even help you choose the best tools and show you how to use them. Also,
keep in mind that diet plays a vital role in the condition of your dog's skin and coat. Many commercial foods are lacking sufficient essential fatty
acids that keep the coat healthy, and contain ingredients like corn, wheat and soy which so many dogs are allergic to. We recommend feeding
your dog the highest quality food you can afford. The cost is minimal in comparison to the amount of time and money spent at the vet trying to
determine the cause of the dog's poor skin and coat condition.
Q. I want to keep my dog's coat long, but he always ends up having to be shaved. Why?
A. We love to keep your dogs looking their absolute best and prefer not to shave them if it can be avoided. Our #1 commitment is to the safety
and comfort of the dog which means that it is often more humane to just shave the dog than it would be to de-mat him. There is a common
misconception that if you have a "Non-Shedding" breed (such as a Poodle or Bichon Frise) that they don't need to be brushed and combed. In
reality, these types of dogs need daily grooming to keep their coats from matting. Other breeds that can become matted without regular
grooming are: Lhasa Apso, Shih Tzu, Maltese, Yorkshire Terrier, Schnauzers, etc. Many people bathe their dog at home in between professional
grooming appointments, but by not brushing and combing out their dog first, they are making existing mats worse. Also, be aware that when you
use a harness or sweater on your dog, you MUST remove it daily and brush/comb him out. Maybe you find yourself saying "Hey, I DO brush my
dog at home so how can his coat be full of mats?" it may be that you aren't using the proper tools for your dogs particular type of coat. We are
more than happy to show you the best tools for your dog and how to use them, just ask us. If you find that your schedule is just so hectic that you
need help maintaining your dog's coat, we are here to help. We can get them on a regular grooming schedule or recommend an appropriate
shorter clip. Many of our customers take advantage of our Preferred Client Program which enables us to maintain their dog in their favorite style.
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| "If there are no dogs in Heaven, then when I die I want to go where they went." --Will Rogers |
| Information that can improve your dog's quality and length of life... |
Proper dental hygiene is critical to your dog's health and well-being!
Here are some facts:
80 percent of pets older than two years of age have some periodontal disease.
Managing oral health can help your pet live from 2 to 7 years longer!
Good oral health helps ensure your pet a long and healthy life. Just as with people, improper oral care can lead to serious and often deadly conditions, not to mention
premature tooth loss. Proper care can add years and quality to your pet's life! For best results, have your pet's teeth professionally cleaned. Maintain their teeth regularly
using the OxyFresh Pet Oral Hygiene Program at home. It only takes a few cents and a few minutes a day to give your pet healthy teeth and gums, fresher breath and,
possibly, a longer, healthier life.
OxyFresh is the recognized leader in the prevention and treatment of halitosis (bad breath). OxyFresh products are on the cutting edge of dental science and technology, and
are used and recommended by thousands of veterinarians, pet professionals, dentists and hygienists worldwide.
Try one of our OxyFresh starter kits which includes:
1 Dual-Ended Toothbrush
1 oz Pet Gel
4 oz Pet Oral Hygiene Solution w/pump sprayer
Coupon for FREE first time teeth brushing service
Here are some facts:
80 percent of pets older than two years of age have some periodontal disease.
Managing oral health can help your pet live from 2 to 7 years longer!
Good oral health helps ensure your pet a long and healthy life. Just as with people, improper oral care can lead to serious and often deadly conditions, not to mention
premature tooth loss. Proper care can add years and quality to your pet's life! For best results, have your pet's teeth professionally cleaned. Maintain their teeth regularly
using the OxyFresh Pet Oral Hygiene Program at home. It only takes a few cents and a few minutes a day to give your pet healthy teeth and gums, fresher breath and,
possibly, a longer, healthier life.
OxyFresh is the recognized leader in the prevention and treatment of halitosis (bad breath). OxyFresh products are on the cutting edge of dental science and technology, and
are used and recommended by thousands of veterinarians, pet professionals, dentists and hygienists worldwide.
Try one of our OxyFresh starter kits which includes:
1 Dual-Ended Toothbrush
1 oz Pet Gel
4 oz Pet Oral Hygiene Solution w/pump sprayer
Coupon for FREE first time teeth brushing service
Is your dog suffering from obesity?
Obesity is defined as 20% or more over the ideal weight. Dogs that are obese do not have a visible "waist" when viewed from above, when viewed from the side, their
abdomen is bulging rather than "tucked-up" and often they have fat deposits over the base of their tail. Obesity reduces your dogs' quality and length of life by contributing to
many diseases and health problems such as: Diabetes, Heart Disease, increased risk of cancer, heat intolerance, difficulty breathing and damage to joints, etc...
Obesity is preventable and for the most part, it can be reversed, but our dogs are relying on us as their caretakers to change our habits. What is your dogs' ideal weight?
When viewed from above, can you see your dogs' "Waist"? When you apply gentle pressure to their sides, can you easily feel their ribs? When viewed from the side, the
abdomen should appear to be "tucked-up". If your answers to these questions are no, then you need to help your dog achieve a healthy weight. You should start out by
scheduling an appointment with your vet to rule out any medical causes for the excess weight. If your vet gives a clean bill of health, you should start by reducing the amount
you feed your dog and ALWAYS measure his food. Divide his total food ration into two or more small meals per day and eliminate ALL human food and treats. (It's hard to
resist those big, sad eyes, but when you understand the potentially life-threatening complications of obesity, it should become easier to change your routine.) Gradually
increase exercise beginning with 10 minute walks on flat ground and work your way up to an hour a day. Always provide your dog with plenty of fresh water.
Obesity is defined as 20% or more over the ideal weight. Dogs that are obese do not have a visible "waist" when viewed from above, when viewed from the side, their
abdomen is bulging rather than "tucked-up" and often they have fat deposits over the base of their tail. Obesity reduces your dogs' quality and length of life by contributing to
many diseases and health problems such as: Diabetes, Heart Disease, increased risk of cancer, heat intolerance, difficulty breathing and damage to joints, etc...
Obesity is preventable and for the most part, it can be reversed, but our dogs are relying on us as their caretakers to change our habits. What is your dogs' ideal weight?
When viewed from above, can you see your dogs' "Waist"? When you apply gentle pressure to their sides, can you easily feel their ribs? When viewed from the side, the
abdomen should appear to be "tucked-up". If your answers to these questions are no, then you need to help your dog achieve a healthy weight. You should start out by
scheduling an appointment with your vet to rule out any medical causes for the excess weight. If your vet gives a clean bill of health, you should start by reducing the amount
you feed your dog and ALWAYS measure his food. Divide his total food ration into two or more small meals per day and eliminate ALL human food and treats. (It's hard to
resist those big, sad eyes, but when you understand the potentially life-threatening complications of obesity, it should become easier to change your routine.) Gradually
increase exercise beginning with 10 minute walks on flat ground and work your way up to an hour a day. Always provide your dog with plenty of fresh water.
| (858) 278-1909 3251 Greyling Dr San Diego, CA 92123 apetsbestfriend@ sbcglobal.net |